Ryder System Logistics Manager - Carrier Management in NOVI, Michigan

Position Description

The Logistics Manager position is responsible for the implementation and execution of process management and manages total customer satisfaction in a logistics operation.

As our Logistics Manager you will be immediately responsible interfacing with Operations, Sales Managers, & VP's on carrier teams. You will manage and improve the services we provide to our customers while you develop and implement valuable customer performance measurements, forecasting, managing carrier scorecards and publishing to the carrier base, using the scorecards to manage carrier performance and take corrective action, and develop relationships.

Excel, Access, & Tableau skill set is required.

Bottom line: If you are an engaging, charismatic leader who enjoys overcoming challenges and can successfully drive culture change through metrics and scorecards, enjoy analytics, planning & forecasting, this very well may be the role for you!


  • Bachelor's degree in Business Logistics or Transportation or 8 (eight) years of combined college and/or relevant equivalent work experience is required

  • Minimum of 2 (two) years of supervisory experience required

  • Experience with warehouse and or software applications, routing and dispatch software systems required

  • Experience with ground transportation operations including DOT, OSHA and all related safety regulations


  • Excellent written, verbal and organizational skills preferred

  • 3-5 years of experience in a transportation, warehouse or distribution environment preferred

  • Proficiency with Microsoft Office preferred


  • Ensuring flawless execution and adherence to pre-established customer critical success factors

  • Management of all areas of transportation to include safety, transportation, DOT regulation, compliance, P and L responsibility, distribution and customer service

  • Management of assigned direct reports to include employee relation issues, performance management, new employee training and development

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Requisition ID 2018-58821

Category Logistics/Distribution/Transportation Management

Employment Type Regular - Full Time (4)

Travel Requirements 20-30%

Position Code 2175